Career Journey in the Corporate Ladder
Foundation & Intermediate
Trainee / Sr. Executive
- WFM Introduction
- WFM Theory
- Usage in Business & Organizations
- Scope of People Supply Chain Management
- Sub Topics Overview
- WFM Process Guide
- Talent Demand and Supply Management
- Capacity Planning, Forecasting, Planning, Bench Management, Scheduling & Real time Management
Competent
Asst. Manager & Manager
- Matured Level Understanding in WFM
- Demand & Supply Management
- Capacity Planning
- Forecasting
- Planning
- Scheduling
- Realtime Management
- Reporting & Analytics
- Cross Function Integration
- WFM Learning From Across the Industry
Expert
GM / AVP / Asst. Director / Sr. Manager
- WFM Leadership – Managing Small Team, Portfolio & Stakeholders
- Creating Staffing plan for multiple Business scenarios
- Administering- Bench, Utilization, Resource Optimization
- Execution / Implement of WFM Strategy
- Managing Analytics & Reports
- Ensuring the Process adherence
- WFM Quality Assurance
- WFM Audit
Advanced
Director / WFM Head
- Leadership Training Managing Large team , Portfolio and Stakeholders
- Building WFM Strategy
- Process defining and Implementation
- Forecasting and Big Data management
- Advance Planning and Revenue Improvement Model
- Advance Scheduling to Better improvement Seat Utilization
- WFM Gamification
- Managing Reskilling ,Upskilling and Cross skilling practices
- COPC - Customer Experience Management Services
Thought Leader
VP / COO Global WFM Head
- Thought Leadership Management
- Building WFM branding and positioning
- Strong Stakeholder & Client Management
- Building WFM Innovation and aligning with the business landscape
- Cost Optimization and Revenue improvement
- Building Strategy for Reskilling, Upskilling and Cross skilling
- Continuous improvement of Process
- WFM Maturity Model
- Command Center setup
- Advancement of Automation
- WFM Introduction
- WFM Theory
- Usage in Business & Organizations
- Scope of People Supply Chain Management
- Sub Topics Overview
- WFM Process Guide
- Matured Level Understanding in WFM
- Demand & Supply Management
- Capacity Planning
- Forecasting
- Planning
- Scheduling
- Realtime Management
- Reporting & Analytics
- WFM Leadership – Managing Small Team, Portfolio & Stakeholders
- Creating Staffing plan for multiple Business scenarios
- Administering- Bench, Utilization, Resource Optimization
- Execution / Implement of WFM Strategy
- Managing Analytics & Reports
- Ensuring the Process adherence
- WFM Quality Assurance
- WFM Audit
- Leadership Training Managing Large team , Portfolio and Stakeholders
- Building WFM Strategy
- Process defining and Implementation
- Forecasting and Big Data management
- Advance Planning and Revenue Improvement Model
- Advance Scheduling to Better improvement Seat Utilization
- WFM Gamification
- Managing Reskilling ,Upskilling and Cross skilling practices
- Thought Leadership Management
- Building WFM branding and positioning
- Strong Stakeholder & Client Management
- Building WFM Innovation and aligning with the business landscape
- Cost Optimization and Revenue improvement
- Building Strategy for Reskilling, Upskilling and Cross skilling
- Continuous improvement of Process
- WFM Maturity Model
- Command Center setup
- Advancement of Automation
Benefits of Membership
Membership of the GWFM confers professional recognition of your standing in the industry,
allowing the use of the designatory letters.
- Access to local city GWFM Events.
- Social Media Membership.
- Access to Global WFM Learning Management System.
- Access to Monthly Webinars.