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DTSTART;TZID=UTC:20260828T080000
DTEND;TZID=UTC:20260828T170000
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UID:60330-1787904000-1787936400@globalwfm.com
SUMMARY:GWFM Americas Chapter invites for the WFM Summit 2026
DESCRIPTION:Invitation to the GWFM Americas WFM Summit  2026 for greater WFM knowledge sharing\, Engaging\, and Professional Networking. \nThe industries are entering an era where Agent AI\, Workforce Intelligence\, and Autonomous Operations are not just competitive differentiators but the core enablers of resilience\, efficiency\, and exceptional customer experience. With rapid advances in GenAI\, automation\, and real-time data analytics\, organizations must rewire their Workforce Management strategies to stay ahead in a talent-constrained\, hybrid\, and hyper-digital world. \nTheme: “Agentic AI & Workforce Intelligence: Reimagining the Future of IT & BPM with Human-Centered Innovation” \n\n4-5 KEYNOTE SPEECHES\,\nMasterclass on WFM Maturity Model – the new WFM Benchmarking standards in the industry\nNew Ideation session ( Participants will bring in the latest ideas to the table) and appreciation for great ideas\nSpotlight interviews on LATAM’s Industry transformation & Trends for 2026\nPanel discussion on trending topics by the leaders\nQuestions and ANS\n\nEvent topics to cover : \nKey Tracks at the 2026 Summit:\n\n\nAI in Action: Enterprise-grade Agent AI & Virtual Workforce Strategies \n\n\nThe Autonomous WFM Era: Forecasting\, Scheduling & Real-Time Automation \n\n\nHuman-Centered WFM Design: Enhancing Experience\, Inclusion & Equity \n\n\nCX Redefined: Leveraging WFM to Orchestrate Seamless Customer Journeys \n\n\nSkilling for the Future: Building AI-ready\, agile\, and scalable talent pools \n\n\nWFM for Leaders: Strategy\, Maturity Models & Digital Transformation Frameworks \n\n\nKey Takeaways: \n\nIntegrated Approach: Understand how workforce management influences customer touchpoints\, from recruitment to service delivery.\nAdaptability: Explore techniques to navigate disruptions\, such as remote work\, changing customer demands\, and market shifts.\nResilient Teams: Learn how to foster employee well-being\, retention\, and adaptability.\nCustomer-Centric Culture: Implement strategies that prioritize customer needs while maintaining organizational stability.\n\nJoin us for an engaging discussion on workforce dynamics\, customer-centricity\, and organizational resilience. Together\, we’ll chart a course toward sustainable success!  \n  \n\n\n\n\n\nGWFM Americas Chapter invites for WFM Summit 2026\nDallas\, TX\n28th Aug 2026\n\n\n\n\n\n\n\n\n\n\nParticipation only on invitation\nEmail: shiva.kumar@globalwfm.com\nCall: +91-9167844214
URL:https://globalwfm.com/event/gwfm-americas-chapter-invites-for-the-wfm-summit-2026/
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DTSTART;TZID=UTC:20260924T080000
DTEND;TZID=UTC:20260925T170000
DTSTAMP:20260629T035053
CREATED:20251216T034052Z
LAST-MODIFIED:20251230T000904Z
UID:60324-1790236800-1790355600@globalwfm.com
SUMMARY:International WFM Summit 2026
DESCRIPTION:We are super excited to invite you to be part of the International WFM Summit 2026 for greater WFM knowledge sharing\, Engaging\, and Professional Networking. \nWe would be expecting WFM\, Operation\, and CX leaders to Ideate and discuss\,  New Value Propositions for 2026: Organization’s Optimization through Leveraging Automation for Better Workplace and Workforce Operations\, and build new insights to share during the event\, the event will create huge value for the Industry\, carrying huge takeaways that will help to practice in many organizations. \nTheme: Decoding the Future of WFM & Business Strategies in the Era of Agentic AI: Enhancing Customer Experience and Fostering Organizational Resilience\, Workforce and Workplace Innovation \nThe keynote and Roundtable covered the following trending topics  and takeaways \n\n\n\nSkills-based Organization and Future Readiness\nWFM trends for 2026 – and readiness for 2027\nDemystifying Workforce Forecasting and Planning\nCracking the Code of Effective Scheduling\nDecoding Real-Time Analytics in Workforce Management\nUnraveling the Challenges of Compliance in Workforce Management\nRe-writing the Organization Strategy and Tech transformation for 2026 -27\nUnderstanding the Role of Technology in Workforce Management: From Legacy Systems to Digital Transformation\nWFM for the Future: Anticipating Trends and Building Resilience\nPeople supply chain management -construct Internal growth and skill as a currency & skilled-based organization\nNext-Gen WFM competencies and future start from now\nWorkforce Fungibility\, Suitability\, and Future of Work  in New Normal\nAdoption of Hybrid Work Models: Increased adoption of hybrid work models combining remote and on-site work\, and Enhanced flexibility and employee satisfaction while maintaining productivity\nThe Agile Workforce Planning and Management insights\nWorkforce Planning Agility and solutions AI\, automation\, and analytics\nCracking the Code of Workforce Analytics: Leveraging Data for Strategic Decision-making\nimpact or role of Generative AI in enabling workforce fungibility\, intelligence\, and actionable insights thereby improving productivity / reducing the cost of labor.\n\n\n\nTrending Insights: \n\nThe Changing Landscape: Adapting Workforce Management Strategies to Navigate Uncertainty”\nCustomer-Centric Workforce Management: Aligning People\, Processes\, and Technology”\nBuilding Resilience: Strengthening Organizational Agility through Effective Workforce Planning”\nHarnessing Data Insights: Leveraging Workforce Analytics to Improve Customer Satisfaction”\nFrom Reactive to Proactive: Anticipating Change and Leading with Workforce Optimization”\nCreating a Culture of Adaptability: Empowering Employees to Thrive in Times of Change”\nBalancing Productivity\, Efficiency and Effectiveness: Optimizing Workforce Management for Sustainable Growth”\nThe Future of Work: Embracing Digital Transformation for Enhanced Customer Experiences”\nFuture Ready Organization and benchmarking through the WFM Maturity Model\n\n\n\n\n\n\nWe will witness the latest industry trends and happenings\, what is special about the event  2026 with global CXOs and WFM Leaders \n\n10 Keynote speeches from  CXOs and global leaders\n4  Panel discussion with global WFM and tech leaders\nFireside chat with the global leaders\nLeadership workshops and one-on-one leaders connect to discuss individual/organizational needs based on related\n10 to 15 Best practices and tools showcase by top global companies.\nHuge professional networking and knowledge-sharing\nWFM Industry Excellence  Awards 2026\nFit -Fittest and Future-Ready Organisation Accreditation Felicitation\n\nGWFM Annual event is going to be an EPIC WFM event with 30+ Speakers and 200+ Global Audiences \nDate: 24th and 25th Sep’ 2026 \nVenue:  Hotel  Chancery Pavilion\, Residency Road\, Bangalore\, India \nIndustry Excellence Award 2026 \nBest Practices Award Category :  \n\nDisruptive WFM solution awards\nThe Most Ingenious Best Practice Award\nThe Most Versatile WFM Best Practice Award\nOutstanding WFM practices Award\nExponential transformation Award\n\n Best Tools / Systems Award Category : \n\nMost Impactful System Award\nMost Innovative System Award\nBest Digital Transformation Award\nDisruptive WFM Solutions Award\n\n GWFM Global industry Benchmarking Accreditation Certifications \n\nFit- Organisation\nFittest – Organisation\nFuture-Ready Organisation\nBest-In-Class Organisation\n\n  \n\n\n\n\n\nDecoding the Future of WFM & Business Strategies in the Era of Agentic AI: Enhancing Customer Experience and Fostering Organizational Resilience\, Workforce and Workplace Innovation\nChancery Pavilion\, Bangalore\nDate : 24th and 25th Sep’ 2026\n\n\n\n\n\n\n\n\n\n\nParticipation only on invitation\nEmail: shiva.kumar@globalwfm.com\nCall: +91-9167844214
URL:https://globalwfm.com/event/international-wfm-summit-2026/
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