• 2 Lessons

    Basics of WFM

    Workforce management (WFM) is the process of optimizing the productivity and efficiency of a company's workforce. It involves a range of activities related to scheduling, forecasting, tracking, and managing employee workloads to ensure that staffing levels are aligned with business needs. WFM software solutions are commonly used to automate tasks related to workforce management, including employee scheduling, time and attendance tracking, forecasting, and reporting. The goal of workforce management is to ensure that an organization has the right people with the right skills, at the right time, and at the right cost to meet business objectives. Effective WFM can result in increased productivity, reduced labor costs, and improved employee satisfaction.
  • 1 Lesson

    Data Visualisation Storytelling

    Data visualization is a powerful tool that can be used to tell a story with data. When done effectively, data visualization can communicate complex information in a simple, easy-to-understand way, and help to make data-driven decisions. Here are some tips on how to use data visualization to tell a story:
    1. Start with a clear message: Before you begin creating your data visualization, it's important to have a clear message in mind. What story do you want to tell with your data? What insights do you want to communicate? This will help you to choose the right type of visualization and the most relevant data to include.
    2. Choose the right visualization: There are many different types of data visualizations, each with its own strengths and weaknesses. Choose the one that is best suited to the story you want to tell. For example, a line chart might be best for showing trends over time, while a bar chart might be better for comparing values between different categories.
    3. Simplify the data: Data can be overwhelming, so it's important to simplify it as much as possible. Focus on the most important data points that support your message, and leave out any unnecessary information.
    4. Use clear labels and titles: Your audience needs to understand what they are looking at. Use clear labels and titles to explain what the data represents, and what insights you are trying to communicate.
    5. Use color and design effectively: Color and design can be used to highlight important information, and to make your visualization more visually appealing. However, be careful not to overuse them, as this can make your visualization confusing and hard to read.
    6. Provide context: Data can be more meaningful when it's presented in context. Provide background information, such as the time period or location that the data represents, so that your audience can understand the bigger picture.
    7. Tell a story: Finally, use your data visualization to tell a story. Use a narrative structure to guide your audience through the information, and highlight key insights along the way. By telling a story with your data, you can make it more engaging and memorable for your audience.
  • 9 Lessons

    Lean Six Sigma Yellow Belt Certification

    Lean Six Sigma Yellow Belt - To drive process thinking to identify and fix opportunities & Problem Solving Methodology
  • 1 Lesson

    People Analytics

    People Analytics  is a key skill for today WFM & HR professionals People analytics has also advanced in recent times, moving from reports of HR systems, headcount, vacation leave, and sick leave data to more advanced capabilities such as managing talent and workforce planning. For high-performing organizations, having and utilizing well-functioning people analytics is crucial to winning the war for talent.
  • 1 Lesson

    WFM Capacity Planning