Is Your Organization Best-in-Class?
Benchmark your organisation against 500+ global WFM functions with the GWFM Maturity Model™ — the world's first WFM certification standard.
35%
15%
85%
Business Risk Reduction
Gross Margin Improvement
Skill Currency Achieved
The GWFM Maturity Model™ is the world’s first globally standardised WFM certification framework — built by WFM practitioners, for WFM practitioners. If your workforce management function is reactive, fragmented, or struggling to demonstrate ROI, it is time for a structured transformation. Our strategic consulting team — comprising top CEOs, CTOs, COOs, CFOs, and senior WFM leaders from world-class organisations — will benchmark your function, identify gaps, and build a clear pathway to operational excellence and certification.
25–35% | Business & Org Risk Reduction
75% | Future Fit Score Achieved
85% | Skill Currency Rating
60–73% | Revenue Assurance Rate
14–15% | Gross Margin Improvement
25–30% | Revenue Improvement Per Employee
A
Best-in-Class | Global benchmark leader
B
Sustained Growth | Optimised & consistent Most organisations target this
C
Scaled Agility | Structured processes
D
Changing | Aware, early steps
E
Surviving | Ad hoc, no structure
How the certification works
Step 1: Assessment We evaluate your organisation across 21 WFM domains and 40 capabilities. Timeline: 2–3 weeks.
Step 2: Gap Analysis Detailed report showing your current maturity level, scores by domain, and benchmark comparison.
Step 3: Roadmap A 90-day and 12-month action plan built with your team to close identified gaps.
Step 4: Certification On achieving the benchmark threshold, your organisation receives the GWFM MM™ certification and designatory letters.
Benefits of GWFM Maturity Model ™
GWFM Maturity Model ™ is a unique performance improvement framework for competitive organizations that want to achieve high performance with a focus on continuous value creation with revenue assurance.
With the GWFM Maturity Model, CX service providers can create more value for their clients, improve overall Efficiency & drive profitability.
GWFM MM helps organisations discover the factual business value they can deliver by building capability in their workforce and processes.
GWFM MM Implemented means your organization is on track to assuring 3 pillars:- (High Performance, Driving Profitability & Engaging the Workforce).
GWFM MM Certified means your Organization has achieved Global Benchmark and Standardization.
Why GWFM MM?
Certifying GWFM confers the Organisation’s professional recognition of your standing in the industry, allowing the use of designatory letters.
- Globally Standardized Model Organization.
- New brand positioning of the organization.
- Improvement of the company’s economicvaluation.
- Additional business growth with the existing clients.
- Attract new business opportunities.
- Improvement of profitability.
- Additional business growth with the existing clients.
- Attract new growth investments and new investors in the organization.
- Attract new talent and retain existing valuable talent.
- Future readiness and fittest organization model positioning.
- Integration of organization strategy with business and talent.
**Reach out to us for any queries: +91-9167844214 / shiva.kumar@globalwfm.com
Certified Organisations
Are you ready to lead the way?
Contact GWFM today to begin your journey to becoming a Future-Ready Organization.Reach out on WhatsApp : +91 -9167844214