Optimizing the employee experience in today’s workplace
Since 2020 HR has been tasked with addressing ever-changing market dynamics that have had an unpredictable impact on the workplace, the workforce, and overall expectations…
Category: GWFM NEWS
How technology is redrawing the boundaries of the firm
Companies are reorganising themselves in the wake of digital upheaval Technology and business are inextricably linked. Entrepreneurs harness technological advances and, with skill and luck, turn…
How to Tell If a Company’s Culture Is Right for You
Congratulations, you got the job! Now you have to decide whether to take it. You’ve done your research and know the ins and outs of…
For Indian techies, is it the end of the great American dream?
As thousands of techies continue to lose jobs at Big Tech companies amid recession fears, most of them are finding it difficult to get jobs,…
US job openings fell slightly in November yet still high
WASHINGTON: U.S. job openings slipped in November but remained high suggesting businesses remain determined to add workers, a blow to the Federal Reserve’s efforts to…
The self-service revolution
Perhaps, it all started in 1822 in London with the first vending machine, a coin-operated dispenser of envelopes, postcards, and notepaper. Since then, vending machines…
The transformational benefits of treating every employee as a leader
When I first told the staff at my company that we consider every employee a “leader,” I made an Oprah joke. “You’re a leader! You’re a leader!…
Venk Korla Of HGS Digital On 5 Ways To Create a Wow! Customer Experience
As part of our series about the Five things, a business should do to create a Wow! customer experience, I had the pleasure of interviewing Venk…
Citi’s Employees Can Work From Anywhere for Last Two Weeks of Year
Citigroup Inc. told most employees they can work from anywhere for the final two weeks of the year, as Chief Executive Officer Jane Fraser bucks a…
CMO’s top 10 CX predictions for 2023
Economic headwinds as well as heightened scrutiny to ensure CX programs deliver business value will have a hefty impact on the customer experience management landscape…