US job openings fell slightly in November yet still high
WASHINGTON: U.S. job openings slipped in November but remained high suggesting businesses remain determined to add workers, a blow to the Federal Reserve’s efforts to…
Category: Workplace
Venk Korla Of HGS Digital On 5 Ways To Create a Wow! Customer Experience
As part of our series about the Five things, a business should do to create a Wow! customer experience, I had the pleasure of interviewing Venk…
CMO’s top 10 CX predictions for 2023
Economic headwinds as well as heightened scrutiny to ensure CX programs deliver business value will have a hefty impact on the customer experience management landscape…
Tectonic shifts that will define the workplace of 2023
If 2022 was about adapting to the new normal, 2023 would be about embracing the ‘’newer’’ normal. The workplace is transforming at an exhilarating pace,…
Workforce Management in Recession – HR Strategies
Being ahead with time has become a necessity in the current time. Change is taking place everywhere in our surroundings and the change has been…
The Five Biggest Workforce and Workplace Lessons of 2022
For the first time in three years, many things feel normal. But the work world is still a significant exception – and a lot remains…
Redeployment and upskilling should be prioritized before turning to layoffs in a recession
Amid signs of an economic recession, organizations across all industries are re-evaluating costs, resources, and options. McLean & Company has recommended that HR professionals and…
3-step method to prioritising your employees’ well-being
Prioritising employees’ well-being has been demonstrated to be especially crucial in recent years when it comes to attracting and retaining employees. In today’s hiring era…
LAYOFFS ARE PAINFUL. BUT YOU CAN COMMUNICATE THEM COMPASSIONATELY | HARVARD BUSINESS REVIEW
As many organizations are considering or implementing reductions in force or layoffs, HR leaders and HRBPs are tasked with helping managers prepare for these difficult…
ResultsCX Expands into Europe
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, today announced its strategic expansion into the U.K.…