Sutherland Acquires Augment CXM

Sutherland, an experience-led digital transformation company, today announced that it has acquired AI-based customer experience platform company Augment CXM to extend Sutherland’s AI solutions portfolio and help…

Starbucks names new CEO

New York (CNN Business)Starbucks has tapped Laxman Narasimhan as its next CEO. Narasimhan will become incoming CEO at Starbucks on October 1. He will officially begin his…