Artificial intelligence (AI) is one the most powerful tools for business competitiveness and differentiation. Alongside the adoption and deployment of automation and machine learning models,…
First, an observation about the Disney World analogy. P&G relies on innovation to drive growth; and, yes, it has developed a very effective arsenal of…
Business leaders around the world are currently addressing not only economic volatility, geopolitical instability, and the lingering effects of the COVID-19 pandemic but also a range…
In Contact centers, many times we would come across a situation where the volume is very minimal for some businesses and LOBs. But, these businesses…
Many new mothers have been the victim of the motherhood penalty. Many feeling the three-year-long pandemic squeeze, mothers from around the world have been the…
No. 1: What role will ChatGPT play in the enterprise? ChatGPT — and other foundation models like it — is one of many hyper automation…
DESIGN THINKING Today a mountain of confusion exists in the marketplace around the subject of Design Thinking in part due to the often misleading repackaging…
I recently spent a month interviewing the group heads of a large financial services company in order to understand how their direct reports need to communicate…
Today data has become an important asset for business decisions. Data can contain an enormous amount of potential value, but it may not create value…
Hey there, planning wizards! Are you ready to take your WFM game to the next level? If you’re anything like us at weWFM, you understand…
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