Firstsource Acquires Ascensos
Acquisition aligned to strategic expansion into retail vertical, strengthen nearshore, multi-lingual capabilities Today we announced our acquisition of Ascensos, a UK-headquartered leader in outsourcing services…
Category: Development
Ray Dalio names the top five forces shaping the global economy
SINGAPORE — U.S. billionaire Ray Dalio named the top five forces at the front and center of the world’s economy. Speaking at the Milken Institute’s Asia Summit…
5 Best Practices For Managing A Multigenerational Workforce
For the first time ever, organizations are employing a truly multigenerational workforce. One reason five generations—from Traditionalists to Gen-Z—are now working side by side is…
Six Steps to Select the Ideal Workforce Management Vendor
Is your mail delivered by a horse-drawn carriage? Do you write out all of your messages using a quill or a typewriter? Do you do…
Bridging the Tech Industry’s Talent Gap in 2024
For years, organizations were slow to adopt digital transformation, then the pandemic struck. Organizations were forced to pivot as their workforces transitioned to remote work…
India poised to fill global demand-supply gap of skilled workers
With a growing ageing population across most developed nations, India is poised to play an important role in filling the demand- supply gap of skilled…
ResultsCX Acquires Huntswood
Fort Lauderdale, FL (February 14, 2024) — ResultsCX, a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms,…
ResultsCX Honored with Two Silver Stevie® Awards for Women in Business
Fort Lauderdale, Fla. – (November 17, 2023) – ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500…
Case Study – The future is all about employees: GCash story by Robert Conrad Gonzales
Every GCash employee believes in the purpose of making Filipinos’ lives better. ‘With their vision of creating ‘finance for all’, they are together working towards…
Slow rise in women numbers in top Indian IT firms
Women in India’s top five IT companies account for 35.4% of the total employee count, research by HR firm Xpheno shows. This has risen just 0.6 percentage…