Frost & Sullivan assessed the India workforce management software industry and, based on its analysis, recognizes NICE with the 2022 India Product Leadership Award. NICE is a worldwide leader in…
Top global BPM (business process management) providers in 2021, as per estimates by outsourcing consultancy Everest Group. The ranking is based on a composite score…
A new study has revealed that Singapore is the most overworked country in the world, with a shocking 7 in 10 employees being unhappy at…
CANTON, Ohio–Fusion is pleased to announce the acquisition of Boomsourcing, a full-service outsourcing solution provider in the US, Mexico and the Philippines, in April 2022. Boomsourcing is…
Workers are now demanding a certain quality of experience. Employers who can’t live up to this new standard are facing higher levels of turnover, increased…
Bentonville: Walmart Inc announced plans on Thursday to open four new fulfilment centers in the United States over the next two years, creating 4,000 new…
What to look for: Veterans bring years of knowledge, skills and experience, along with a sense of dedication They provide mentorship to the younger generation…
Miami – May 25, 2022 – Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today announced that Brian…
London: The BBC is to axe 1,000 jobs and scrap some broadcast channels in traditional form as it prioritises digital and copes with a funding…
Highlights There is a significant disconnect between management and employees on what it takes to retain workers in the post-Covid work environment. Three-in-10 employers…
