Bridging the Tech Industry’s Talent Gap in 2024
For years, organizations were slow to adopt digital transformation, then the pandemic struck. Organizations were forced to pivot as their workforces transitioned to remote work…
Category: GWFM NEWS
India poised to fill global demand-supply gap of skilled workers
With a growing ageing population across most developed nations, India is poised to play an important role in filling the demand- supply gap of skilled…
Sharpest fall in six years! Headcount at top IT companies like TCS, Infosys and others falls for four quarters; hiring takes a back seat
Headcount at IT biggies falls! The top companies in India’s information technology sector have experienced a decline in their workforce for the fourth consecutive quarter.…
ResultsCX Acquires Huntswood
Fort Lauderdale, FL (February 14, 2024) — ResultsCX, a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms,…
CALABRIO ACQUIRES AI AND BOT ANALYTICS COMPANY WYSDOM TO REVOLUTIONIZE THE CUSTOMER EXPERIENCE
Minneapolis, MN — January 9, 2024 — Calabrio, today announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance solutions. This…
The Most Significant Comms Acquisitions in 2023
We began 2023 cautiously. The first half of this year proved to be challenging with war, high inflation and interest rates, limited access to new…
Customer experience firm Teleperformance to hire 20,000 people in 2024, to expand base in India
Teleperformance (TP), the French multinational customer experience company and global leader in business digital services, having an employee base of nearly 90,000 in India, is…
Insights on the Economy: Our 2024 Global Market Outlook
The economic distortions of the past few years have produced tectonic shifts in the global investment landscape. The massive fiscal stimulus and near‑zero interest rates…
Recipient of IW Inspiring Leaders Award for 2023
Humbled to share that I have been awarded the “Most Inspiring Leader” 2023 award by Inspiring Workplaces. It is truly an honor and testament to the…
Germany to dislodge Japan as world’s 3rd-largest economy
Germany’s economy is projected to dislodge Japan’s as the world’s third largest in 2023, helped by a slide in the yen against the dollar and the…