Wipro Appoints Sanjeev Jain as Chief Operating Officer
We are super excited to announce the new appointment of Sanjeev Jain as the Chief Operating Officer. Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO),…
Category: GWFM NEWS
Six Steps to Select the Ideal Workforce Management Vendor
Is your mail delivered by a horse-drawn carriage? Do you write out all of your messages using a quill or a typewriter? Do you do…
“T-Shaped vs. V-Shaped Employee.”
I-Shaped Employees I-shaped employees have a narrow area of expertise and little or no knowledge or experience in other areas. While they may excel in…
Bridging the Tech Industry’s Talent Gap in 2024
For years, organizations were slow to adopt digital transformation, then the pandemic struck. Organizations were forced to pivot as their workforces transitioned to remote work…
India poised to fill global demand-supply gap of skilled workers
With a growing ageing population across most developed nations, India is poised to play an important role in filling the demand- supply gap of skilled…
Sharpest fall in six years! Headcount at top IT companies like TCS, Infosys and others falls for four quarters; hiring takes a back seat
Headcount at IT biggies falls! The top companies in India’s information technology sector have experienced a decline in their workforce for the fourth consecutive quarter.…
ResultsCX Acquires Huntswood
Fort Lauderdale, FL (February 14, 2024) — ResultsCX, a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms,…
CALABRIO ACQUIRES AI AND BOT ANALYTICS COMPANY WYSDOM TO REVOLUTIONIZE THE CUSTOMER EXPERIENCE
Minneapolis, MN — January 9, 2024 — Calabrio, today announced their acquisition of Wysdom, the leading experts in AI (Artificial Intelligence) and virtual agent performance solutions. This…
The Most Significant Comms Acquisitions in 2023
We began 2023 cautiously. The first half of this year proved to be challenging with war, high inflation and interest rates, limited access to new…
Customer experience firm Teleperformance to hire 20,000 people in 2024, to expand base in India
Teleperformance (TP), the French multinational customer experience company and global leader in business digital services, having an employee base of nearly 90,000 in India, is…