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    Category: GWFM NEWS

    Top 3 performance appraisal methods for the new world of work

    Over the past decade, businesses have understood how crucial a performance appraisal system is for choices about pay and promotions. The majority of companies and employees,…

    Employee sentiments towards workplace learning dipped in 2022: NTUC LearningHub’s State of Workplace Learning Report 2022

    As the global economy enters the post-COVID-19 pandemic phase, companies need to adopt new business strategies and prioritize employee upskilling and reskilling to stay competitive…

    Layoffs Here, Reductions There, Staff Changes Everywhere

    Andrea Matsuda at NICE explains that a lot is going on in the post-pandemic workplace, and the contact centre is no exception. While customer happiness…

    How ChatGPT fired up the AI job markets and why ‘crazy’ salaries are being offered to these engineers

    Everybody is talking about the artificial intelligence behind ChatGPT. Less noticed is a jobs market mushrooming around technology, where these newly created roles can pay…

    Newly branded firm Foundever™ opens PH’s 1st hub in Cebu City; to add 2,400 seats

    BUSINESS process management firm Foundever™ (formerly Sitel Group) will add 2,400 professionals to its workforce in Cebu City in the first half of the year…

    New report details the latest rankings of the top providers.

    The results are in! NICE is named a leader in The Forrester Wave™: Contact Center As A Service, Q1 2023 report evaluating top provider’s current…

    SAP Expands Big Advantage It Has Over Oracle, Salesforce, Workday

    Following the huge success of its RISE go-to-market program for large corporations, SAP is further differentiating itself from its enterprise-apps competitors by launching a parallel mid-market program called GROW.…

    The impact of ChatGPT and generative AI on jobs of today and tomorrow

    An invention was unveiled in the early 1900s. Further developments around it brought about the magic of being able to connect with anyone around the…

    Gaming company appoints AI bot as new CEO, sees record-breaking growth in stock market

    Can AI replace humans? Well, in some scenarios, it certainly can replace them. Much before AI chatbot ChatGPT became a sensation, a Hong Kong-based gaming…

    Not afraid of recession, demand for automation will go up: Verint CEO

    Nasdaq-listed customer engagement solutions company Verint Systems, which reported revenue of $875 million in FY22, says that India business registered double-digit year-on-year growth across segments. Dan…

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    • Artificial intelligence is dramatically changing business…

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