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    Tag: AI

    Wipro launches Github Center of Excellence in Bengaluru to drive AI innovation at scale

    Wipro Limited has officially launched its GitHub Center of Excellence (CoE) in Bengaluru under its ai360 initiative, aiming to empower developers with cutting-edge tools like…

    globalwfm April 25, 2025

    Artificial intelligence is dramatically changing business model: IT bosses

    The IT services industry’s business model looks set for a big transformation, with AI disrupting the linear relationship between revenue and employment. The acknowledgement of…

    globalwfm March 19, 2025

    Will AI Replace Contact Centers? That’s the Wrong Question.

    Since the emergence of advanced AI, particularly with the launch of ChatGPT in 2022, speculation has surged about the future of contact centers. Analysts, executives,…

    IT giants skyrocket revenue but soaring employee costs spell trouble

    The top four information technology (IT) players in India by market capitalization have collectively achieved nearly a threefold revenue increase, registering a staggering 187 percent…

    The panel discussion -2 emphasizes on the Changing Landscape in 2024 – AI Adoption, How Workforce Management Drives Customer Experience, and Building Organizational Resilience

    International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…

    globalwfm December 19, 2024

    GWFM International Summit 2024: Roundtable Insights on Agility and the “Why” Behind Change

    The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…

    globalwfm December 2, 2024

    CIOs view cost management as possible AI value killer

    CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent…

    globalwfm December 2, 2024

    Redefining customer experience: How AI is revolutionizing Mastercard

    In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. Once synonymous with a simple plastic…

    Why are CEOs still betting big to align it with human skills?

    CEOs see technology as the principal growth driver in an uncertain world Technology innovation remains the most critical driver for growth, according to CEOs a…

    How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI’s primary influence in the enterprise will be on culture rather than technology.

    Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. While this perception persists in many…

    globalwfm October 9, 2024
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