International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…
The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…
CEOs see technology as the principal growth driver in an uncertain world Technology innovation remains the most critical driver for growth, according to CEOs a…
Business leaders around the world are currently addressing not only economic volatility, geopolitical instability, and the lingering effects of the COVID-19 pandemic but also a range…
In Contact centers, many times we would come across a situation where the volume is very minimal for some businesses and LOBs. But, these businesses…
Singapore intends to be a “bright green spark” in the globe, but to do so, the public, corporate, and human resources sectors need to be…
As the global economy enters the post-COVID-19 pandemic phase, companies need to adopt new business strategies and prioritize employee upskilling and reskilling to stay competitive…
