India’s IT biz to grow 6% to $300bn in next FY
Mumbai: India’s technology sector is poised to reach a defining milestone, emerging as a $300 billion powerhouse during the 2025-26 financial year, growing 6% over…
Mumbai: India’s technology sector is poised to reach a defining milestone, emerging as a $300 billion powerhouse during the 2025-26 financial year, growing 6% over…
If you support a contact center, you might have noticed a reduction in headcount across traditional channels like voice, chat, and email. But what does…
Since the emergence of advanced AI, particularly with the launch of ChatGPT in 2022, speculation has surged about the future of contact centers. Analysts, executives,…
A CEO’s role is a balancing act—one that becomes particularly precarious when navigating economic turbulence. The pressure to control costs while ensuring talent growth is…
The top four information technology (IT) players in India by market capitalization have collectively achieved nearly a threefold revenue increase, registering a staggering 187 percent…
Accenture CEO Julie Sweet reveals her key interview question for potential employees. In a recent podcast with Norges Bank Investment Management CEO Nicolai Tangen, Sweet…
Germany’s unemployment rate stayed stable at 6.1 percent in December but the stagnation in Europe’s largest economy weighed on the labour market throughout 2024, according…
International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…
The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…
CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent…