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    Author: globalwfm

    Wipro launches Github Center of Excellence in Bengaluru to drive AI innovation at scale

    Wipro Limited has officially launched its GitHub Center of Excellence (CoE) in Bengaluru under its ai360 initiative, aiming to empower developers with cutting-edge tools like…

    globalwfm April 25, 2025

    Artificial intelligence is dramatically changing business model: IT bosses

    The IT services industry’s business model looks set for a big transformation, with AI disrupting the linear relationship between revenue and employment. The acknowledgement of…

    globalwfm March 19, 2025

    India’s IT biz to grow 6% to $300bn in next FY

    Mumbai: India’s technology sector is poised to reach a defining milestone, emerging as a $300 billion powerhouse during the 2025-26 financial year, growing 6% over…

    globalwfm March 19, 2025

    Shift to Social Media in Contact Centers: A New Era of Workforce Management

    If you support a contact center, you might have noticed a reduction in headcount across traditional channels like voice, chat, and email. But what does…

    globalwfm March 18, 2025

    The panel discussion -2 emphasizes on the Changing Landscape in 2024 – AI Adoption, How Workforce Management Drives Customer Experience, and Building Organizational Resilience

    International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…

    globalwfm December 19, 2024

    GWFM International Summit 2024: Roundtable Insights on Agility and the “Why” Behind Change

    The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…

    globalwfm December 2, 2024

    CIOs view cost management as possible AI value killer

    CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent…

    globalwfm December 2, 2024

    6 Powerful People Practices For Leading Through Change

    Across industries, organizations are in a relentless race to adapt, driven by economic shifts, cultural evolution, and technological breakthroughs. Yet amid these shifts, one vital…

    globalwfm November 11, 2024

    Speaking truth to power at work

    Are you able to constructively challenge your ‘superiors’ at work, or are you feeling subjugated in your role? Businesses thrive when they are made up…

    globalwfm October 10, 2024

    How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI’s primary influence in the enterprise will be on culture rather than technology.

    Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. While this perception persists in many…

    globalwfm October 9, 2024
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    • Artificial intelligence is dramatically changing business…

    • India’s IT biz to grow 6%…

    • Shift to Social Media in Contact…

    • The panel discussion -2 emphasizes on…

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