5 Types of Stories Leaders Need to Tell
The historian Doris Kearns Goodwin was once asked what questions she would put to Abraham Lincoln if given the chance. “I feel like a bad…
Author: globalwfm
Leadership In The Age Of AI: Collaborate With Your Competitors
Artificial intelligence (AI) is one the most powerful tools for business competitiveness and differentiation. Alongside the adoption and deployment of automation and machine learning models,…
Innovation: Making Inspiration RoutineIt’s not about brilliance. (Valuable new ideas are the product of hard work and smart, disciplined processes).
First, an observation about the Disney World analogy. P&G relies on innovation to drive growth; and, yes, it has developed a very effective arsenal of…
Organizations today face ten significant shifts. Here’s what to do about them
Business leaders around the world are currently addressing not only economic volatility, geopolitical instability, and the lingering effects of the COVID-19 pandemic but also a range…
Minimum FTE Requirement from Scheduling Perspective
In Contact centers, many times we would come across a situation where the volume is very minimal for some businesses and LOBs. But, these businesses…
How to retain new mothers in the workforce? India Inc bosses feel flexibility, supportive environment can make a difference
Many new mothers have been the victim of the motherhood penalty. Many feeling the three-year-long pandemic squeeze, mothers from around the world have been the…
Your 7 Biggest Questions About ChatGPT, Answered
No. 1: What role will ChatGPT play in the enterprise? ChatGPT — and other foundation models like it — is one of many hyper automation…
10 Secrets of Design Thinking
DESIGN THINKING Today a mountain of confusion exists in the marketplace around the subject of Design Thinking in part due to the often misleading repackaging…
How to Speak Up in a Meeting, and When to Hold Back
I recently spent a month interviewing the group heads of a large financial services company in order to understand how their direct reports need to communicate…
Data Visualization and Storytelling
Today data has become an important asset for business decisions. Data can contain an enormous amount of potential value, but it may not create value…