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    Category: General

    Routing inefficiency

    By Ger Koole Last week we had an advanced WFM training in Amsterdam in which we discussed the various ways in which WFM can be…

    globalwfm September 17, 2013
    0 Comments

    Which waiting time measure to choose: GoS or ASA?

    By Ger Koole Recently somebody posted the following question on the Dutch linkedin group “plannersforum”: what is better: steering at Average Speed to Answer (ASA)…

    globalwfm April 11, 2013
    0 Comments

    Erlang X

    In 1917 a Danish mathematician named Agner Krarup Erlang first published his Erlang C formula giving mathematical insight into the fields of traffic engineering and…

    Vinay February 15, 2013
    0 Comments

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