TTEC Holdings Announces Leadership Transition for TTEC Digital
TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the…
Category: Leadership
ResultsCX Appoints Gautam Thakkar as Chief Executive Officer
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and FTSE 250 organizations, today announced the appointment of Gautam…
New Appointment Announcement:
GWFM is pleased to congratulate Natarajan Laxsmanan Chief Executive Officer of Alldigi Tech Limited, a Digitide company, effective 18 March 2026. As CEO, Natarajan will lead Alldigi…
Executive Leadership Announcement
GWFM is pleased to congratulate Norman Acevedo on his appointment as Director of Consumer Experience & Operational Strategy at Rheumwell. This strategic leadership transition reflects…
Leadership Announcement
GWFM is pleased to congratulate Saurabh Sodhani on his appointment as Chief of Staff to the CEO at Sanas This strategic leadership transition reflects the growing convergence of AI innovation,…
Freshworks Appoints Grace Samson as Vice President – Human Resources
GWFM is excited to announce that Freshworks has appointed Grace Samson as Vice President of Human Resources, bringing nearly three decades of expertise in building high-performing,…
The panel discussion -2 emphasizes on the Changing Landscape in 2024 – AI Adoption, How Workforce Management Drives Customer Experience, and Building Organizational Resilience
International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…
GWFM International Summit 2024: Roundtable Insights on Agility and the “Why” Behind Change
The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…
6 Powerful People Practices For Leading Through Change
Across industries, organizations are in a relentless race to adapt, driven by economic shifts, cultural evolution, and technological breakthroughs. Yet amid these shifts, one vital…
How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI’s primary influence in the enterprise will be on culture rather than technology.
Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. While this perception persists in many…