What Back-Office Managers Can Learn from Hockey
When you hear someone yell “Woo!” in my house that means hockey season is here, and the Boston Bruins just scored. Hockey is fast-paced and…
When you hear someone yell “Woo!” in my house that means hockey season is here, and the Boston Bruins just scored. Hockey is fast-paced and…
Having spent the majority of my career in the customer care industry, I’ve had the opportunity to watch the continuous advancement of new and smarter…
In today’s fast-paced world, where responsibilities and commitments seem to multiply endlessly, effective time management has become an essential skill for success. Google Bard, a powerful AI-powered…
Cutting costs is a great way to improve the bottom line, but if done incorrectly, it can have a detrimental impact on service levels and…
For Managed Medicare health plans, the Annual Enrollment Period (AEP) is vitally important. This window of time, when members choose and switch coverage, determines plans’…
Artificial intelligence (AI) is one the most powerful tools for business competitiveness and differentiation. Alongside the adoption and deployment of automation and machine learning models,…
Business leaders around the world are currently addressing not only economic volatility, geopolitical instability, and the lingering effects of the COVID-19 pandemic but also a range…
Hey there, planning wizards! Are you ready to take your WFM game to the next level? If you’re anything like us at weWFM, you understand…