The top four information technology (IT) players in India by market capitalization have collectively achieved nearly a threefold revenue increase, registering a staggering 187 percent…
Accenture CEO Julie Sweet reveals her key interview question for potential employees. In a recent podcast with Norges Bank Investment Management CEO Nicolai Tangen, Sweet…
In December, Elon Musk called for more temporary foreign workers under the H-1B visa program, which is fueling a debate among Republican voters.For decades, tech…
In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. Once synonymous with a simple plastic…
I-Shaped Employees I-shaped employees have a narrow area of expertise and little or no knowledge or experience in other areas. While they may excel in…
Teleperformance (TP), the French multinational customer experience company and global leader in business digital services, having an employee base of nearly 90,000 in India, is…
Fort Lauderdale, Fla. – (November 17, 2023) – ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500…
The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change…
Congratulations, you got the job! Now you have to decide whether to take it. You’ve done your research and know the ins and outs of…
Perhaps, it all started in 1822 in London with the first vending machine, a coin-operated dispenser of envelopes, postcards, and notepaper. Since then, vending machines…
