ResultsCX Expands Latin America Footprint with State-of-the-Art Contact Center in Honduras
ResultsCX! Is so thrilled to announce the launch of
Read More
Ukraine crisis may shift some IT work from Poland, Romania, Hungary and Russia to India and other Southeast Asian countries
The exit of tech companies like Accenture and IBM from Russia and disruptions in the operations of tech delivery centres...
Read More
Making that back-to-the-office hybrid actually work won’t be easy
This time it feels real. The Great Return is upon us, as a growing number of companies set dates for employees to come...
Read More
Workforce trends shaping 2022: How the Great Resignation informs agent experience today
Great resignation is a real phenomenon that may profoundly affect your contact center The events of the past couple of...
Read More
March 8, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
After the Resignation there is a U-turn trending in the industry
The great resignation is seeing a reversal, with many employees leaving their new jobs to return to their former employers....
Read More
March 8, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
Customer experience solutions provider Concentrix to hire 2,500 employees
Activity in Britain’s private sector picked up at the fastest pace since June 2021 this month, as spending on travel, leisure and entertainment rose after an easing in the Omicron wave of coronavirus cases,
Read More
UK private sector grows at fastest rate in 8 months
Activity in Britain’s private sector picked up at the fastest pace since June 2021 this month, as spending on travel, leisure and entertainment rose after an easing in the Omicron wave of coronavirus cases,
Read More
India Budget 2022
Finance Minister Nirmala Sitharaman on 1 st February 2022, unveiled a bigger Rs 39.45 lakh crore Budget, with higher spending on highways to affordable housing with a view to fire ...
Read More