News Updates

March 15, 2022 / Business News, Economy, GWFM NEWS, Industry Trends

Rate of skilling in females much higher than males: Skills development ministry in LS

The rate of skilling in females is much higher than males when compared to the male- female labour force participation...
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March 15, 2022 / Business News, Economy, GWFM NEWS, Industry Trends

Philippines’ BPO workers to return onsite starting April 1

Workers from the business process outsourcing (BPO) industry in the Philippines are expected to return to workplaces starting April 1,...
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March 13, 2022 / Business News, Economy, WFM Trends, Workforce Management

Better.com is Mass firing,  CEO Vishal Garg reportedly planning to sack 4,000 more employees this week

This would mean laying off nearly 50 percent of Better.com's workforce which is spread across different countries such as US...
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March 11, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management

Winning the talent game: Acquiring, retaining & elevating the most valuable resources

The work, workforce, and workplace have all changed drastically in the past two years. This shift in the paradigm has...
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March 11, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends

US job openings at near record, adding to price pressures

WASHINGTON: U.S. businesses posted a near-record level of open jobs in January; a trend that has helped push up worker's...
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March 11, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends

Canada’s Manulife allows staff to return to offices as COVID cases ease

Canadian insurer Manulife Financial Corporation said on Wednesday fully vaccinated employees can return to its offices in select locations on...
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March 10, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends

Ukraine crisis may shift some IT work from Poland, Romania, Hungary and Russia to India and other Southeast Asian countries

The exit of tech companies like Accenture and IBM from Russia and disruptions in the operations of tech delivery centres...
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March 9, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends

Making that back-to-the-office hybrid actually work won’t be easy

This time it feels real. The Great Return is upon us, as a growing number of companies set dates for employees to come...
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March 8, 2022 / Business News, Economy, GWFM NEWS

Workforce trends shaping 2022: How the Great Resignation informs agent experience today

Great resignation is a real phenomenon that may profoundly affect your contact center The events of the past couple of...
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