March 11, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
Winning the talent game: Acquiring, retaining & elevating the most valuable resources
The work, workforce, and workplace have all changed drastically in the past two years. This shift in the paradigm has...
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US job openings at near record, adding to price pressures
WASHINGTON: U.S. businesses posted a near-record level of open jobs in January; a trend that has helped push up worker's...
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Canada’s Manulife allows staff to return to offices as COVID cases ease
Canadian insurer Manulife Financial Corporation said on Wednesday fully vaccinated employees can return to its offices in select locations on...
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ResultsCX Expands Latin America Footprint with State-of-the-Art Contact Center in Honduras
ResultsCX! Is so thrilled to announce the launch of
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Ukraine crisis may shift some IT work from Poland, Romania, Hungary and Russia to India and other Southeast Asian countries
The exit of tech companies like Accenture and IBM from Russia and disruptions in the operations of tech delivery centres...
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Making that back-to-the-office hybrid actually work won’t be easy
This time it feels real. The Great Return is upon us, as a growing number of companies set dates for employees to come...
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Workforce trends shaping 2022: How the Great Resignation informs agent experience today
Great resignation is a real phenomenon that may profoundly affect your contact center The events of the past couple of...
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March 8, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
After the Resignation there is a U-turn trending in the industry
The great resignation is seeing a reversal, with many employees leaving their new jobs to return to their former employers....
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March 8, 2022 / Business News, Economy, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
Customer experience solutions provider Concentrix to hire 2,500 employees
Activity in Britain’s private sector picked up at the fastest pace since June 2021 this month, as spending on travel, leisure and entertainment rose after an easing in the Omicron wave of coronavirus cases,
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UK private sector grows at fastest rate in 8 months
Activity in Britain’s private sector picked up at the fastest pace since June 2021 this month, as spending on travel, leisure and entertainment rose after an easing in the Omicron wave of coronavirus cases,
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