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    Tag: AI

    GWFM International Summit 2024: Roundtable Insights on Agility and the “Why” Behind Change

    The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…

    globalwfm December 2, 2024

    CIOs view cost management as possible AI value killer

    CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent…

    globalwfm December 2, 2024

    Redefining customer experience: How AI is revolutionizing Mastercard

    In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. Once synonymous with a simple plastic…

    Why are CEOs still betting big to align it with human skills?

    CEOs see technology as the principal growth driver in an uncertain world Technology innovation remains the most critical driver for growth, according to CEOs a…

    How the CTO of the General Bank of Canada remade the IT department from a service department to a strategic partner. Also, learn why she believes AI’s primary influence in the enterprise will be on culture rather than technology.

    Until recently, technology was often seen as a mere expense rather than a catalyst for innovation and business growth. While this perception persists in many…

    globalwfm October 9, 2024

    10 projects top of mind for IT leaders today

    From embracing AI to modernizing infrastructure, IT leaders are focusing more on key business differentiators, risk mitigation, emerging issues, and transforming IT to accelerate change.…

    globalwfm May 21, 2024

    The Jobs Most Impacted by AI

    Large language models (LLMs) and other generative AI tools haven’t been around for very long, but they’re expected to have far-reaching impacts on the way…

    globalwfm April 4, 2024

    How To Improve Contact Center Agent Retention

    Having spent the majority of my career in the customer care industry, I’ve had the opportunity to watch the continuous advancement of new and smarter…

    globalwfm December 12, 2023
    0 Comments

    How to Learn Time Management skills with Google Bard

    In today’s fast-paced world, where responsibilities and commitments seem to multiply endlessly, effective time management has become an essential skill for success. Google Bard, a powerful AI-powered…

    globalwfm December 7, 2023
    0 Comments

    Revolutionizing Workforce Dynamics: Navigating the Era of AI-Powered Management

    Welcome to a profound exploration of the transformative influence of Artificial Intelligence (AI) on Workforce Management. In this discussion, we delve into how AI is…

    globalwfm November 20, 2023
    0 Comments
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