Making that back-to-the-office hybrid actually work won’t be easy
This time it feels real. The Great Return is upon us, as a growing number of companies set dates for employees to come back into the office in…
Tag: Gwfm News
Workforce trends shaping 2022: How the Great Resignation informs agent experience today
Great resignation is a real phenomenon that may profoundly affect your contact center The events of the past couple of years took a strange, unexpected…
After the Resignation there is a U-turn trending in the industry
The great resignation is seeing a reversal, with many employees leaving their new jobs to return to their former employers. Recruiters are terming this phenomenon…
UK private sector grows at fastest rate in 8 months
Activity in Britain’s private sector picked up at the fastest pace since June 2021 this month, as spending on travel, leisure and entertainment rose…