Redefining customer experience: How AI is revolutionizing Mastercard
In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. Once synonymous with a simple plastic…
Tag: Leadership
6 Powerful People Practices For Leading Through Change
Across industries, organizations are in a relentless race to adapt, driven by economic shifts, cultural evolution, and technological breakthroughs. Yet amid these shifts, one vital…
Why are CEOs still betting big to align it with human skills?
CEOs see technology as the principal growth driver in an uncertain world Technology innovation remains the most critical driver for growth, according to CEOs a…
Google spent $2.1 billion to ‘rehire’ top AI engineer who quit Alphabet in frustration in 2021
Google has made a bold and pricey decision, spending an eye-watering $2.7 billion to bring back a former employee who left in frustration just a…
4 unconventional leadership strategies from top CEOs
They might be at the top of their game, but the survival rate for chief executive officers is low. Thirty percent of Fortune 500 CEOs…
Customizing the Employee Experience for a Diverse Global Workforce
In a globalised world, a one-size-fits- all employee experience won’t work. EX is not a one-time fix; it’s an ongoing journey of listening, adapting, and…
Elon Musk Shares His Secret Work Method For Being Productive 120 Hours A Week
Elon Musk, the CEO of Tesla and Twitter (Now X), is known for his extraordinary work ethic, often clocking in over 120 hours per week.…
Why Capable People Are Reluctant to Lead
“Resentment,” “competition,” and “blame”; “aggressive” and “pushy.” These are a sample of the words that respondents in our recent study associated with stepping up to lead. Although…
New Global WFM Leadership Announcement- Nirav Shah
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
The Great Attrition: The power of adaptability
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…