Relevance of ChatGPT for the WFM
What is ChatGPT? ChatGPT is an ‘Artificial Intelligence Chatbot’ developed by OpenAI, a research laboratory that conducts research in the field of ‘AI’. It uses OpenAI’s…
What is ChatGPT? ChatGPT is an ‘Artificial Intelligence Chatbot’ developed by OpenAI, a research laboratory that conducts research in the field of ‘AI’. It uses OpenAI’s…
The results are in! NICE is named a leader in The Forrester Wave™: Contact Center As A Service, Q1 2023 report evaluating top provider’s current…
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