Introduction to Time Series Forecasting
Hello, Welcome All. In this article we will look at the different Models of Time Series forecasting which can be done for the data analysis.…
Category: Forecasting
Three Types of Exponential Smoothing
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
Talent alone cannot solve the future of work
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
Study says :79% of CEOs agree to continue their self-transformation as hybrid work continues
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
Profit and Loss Statement (P&L) basics for Contact Center Leaders (PART 2)
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
Skill as a Currency -Building Organization Assets and Future Readiness
Global companies’ Covid war rooms are working around the clock as the number of distress calls from employees seeking help — many of whom have bee…
The Forecaster’s Luck by Ger Koole
I am lucky not to be a forecaster… because they really have a difficult job. They have to differentiate between the effects of many factors,…
Introduction to Simple Forecasting Methods
Forecasting is one of the most important aspects in business. We use the techniques to anticipate the future. In business, the forecasting is used to…
Contact Center Basic Forecasting Building Blocks
The basic building blocks of a systematic forecasting approach (Systematic: Components of the time series that have consistency or recurrence and can be described and…
WFM considerations when launching new customer support channels
The contact center has already evolved from the humble call center, as more channels of communication became commonplace. With the meteoric rise of Facebook Messenger,…