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    Category: WFM

    Wipro launches Github Center of Excellence in Bengaluru to drive AI innovation at scale

    Wipro Limited has officially launched its GitHub Center of Excellence (CoE) in Bengaluru under its ai360 initiative, aiming to empower developers with cutting-edge tools like…

    globalwfm April 25, 2025

    Artificial intelligence is dramatically changing business model: IT bosses

    The IT services industry’s business model looks set for a big transformation, with AI disrupting the linear relationship between revenue and employment. The acknowledgement of…

    globalwfm March 19, 2025

    India’s IT biz to grow 6% to $300bn in next FY

    Mumbai: India’s technology sector is poised to reach a defining milestone, emerging as a $300 billion powerhouse during the 2025-26 financial year, growing 6% over…

    globalwfm March 19, 2025

    Shift to Social Media in Contact Centers: A New Era of Workforce Management

    If you support a contact center, you might have noticed a reduction in headcount across traditional channels like voice, chat, and email. But what does…

    globalwfm March 18, 2025

    The panel discussion -2 emphasizes on the Changing Landscape in 2024 – AI Adoption, How Workforce Management Drives Customer Experience, and Building Organizational Resilience

    International WFM Summit 2024 talked about the trending topics with global leaders Global Leaders were part of the panel discussion discussing the trending topic, i.e.…

    globalwfm December 19, 2024

    GWFM International Summit 2024: Roundtable Insights on Agility and the “Why” Behind Change

    The GWFM International Summit 2024, held in September 2024 in Bangalore, brought together global leaders, innovators, and workforce management experts to discuss the most pressing…

    globalwfm December 2, 2024

    CIOs view cost management as possible AI value killer

    CIOs feeling the pressure to deploy successful AI projects have a second concern: that they don’t have the money to pull it off. Ninety percent…

    globalwfm December 2, 2024

    6 Powerful People Practices For Leading Through Change

    Across industries, organizations are in a relentless race to adapt, driven by economic shifts, cultural evolution, and technological breakthroughs. Yet amid these shifts, one vital…

    globalwfm November 11, 2024

    4 unconventional leadership strategies from top CEOs

    They might be at the top of their game, but the survival rate for chief executive officers is low. Thirty percent of Fortune 500 CEOs…

    globalwfm July 17, 2024

    Elon Musk’s “hilarious” job proposal to a former X employee

    Elon Musk had once offered a job to a former Twitter executive who was let go by former CEO Parag Agrawal. Known for unconventional ways…

    globalwfm May 31, 2024
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    • The panel discussion -2 emphasizes on…

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