Tata Consultancy Services (TCS) has said that it is not true to cut salaries of employees; The company has not reduced the salary of any…
Sutherland, an experience-led digital transformation company, today announced that it has acquired AI-based customer experience platform company Augment CXM to extend Sutherland’s AI solutions portfolio and help…
According to a survey by Gartner, hiring and retaining staff is the most difficult task facing CFOs over the next 12 months. Gartner polled 234…
NASA has plans to send astronauts back to the moon as soon as 2025 but may lack the expertise in its workforce necessary to make…
Will recruit more people from non metros, to promote women to leadership roles, to focus on diversity Teleperformance, a global leader in omnichannel customer experience…
Luxembourg, September 1, 2022 – Majorel Group Luxembourg S.A. (Euronext Amsterdam: MAJ) (“Majorel” or “the ’Company”), a leading global provider of next-generation end-to-end customer experience (CX)…
THE PHILIPPINE Economic Zone Authority (PEZA) board has deferred the approval of the extension of the work-from-home (WFH) arrangement for information technology and business process…
Spokesperson: Sreekanth K Arimanithaya, Global Talent and Enablement Services Leader, EY Global Delivery Services Organizations and the organizational structure as they know have undergone a…
MANILA — The Philippines’ business process outsourcing industry, which includes call centers, plans to create 1.1 million new jobs during President Ferdinand Marcos’ six-year term,…
Don’t assume WFM knowledge. Do your homework. Work with the new area to understand what they think they know about WFM, and what their maturity…
