Building workforce resiliency key for Singapore
Singapore needs to develop self-reliance and self-sustaining workforce policies, said Minister of Manpower Tan See Leng, while speaking at an International Labour Organisation Conference. ‘If…
Tag: Gwfm News
NICE Applauded By Frost & Sullivan For Optimizing Contact Center Efficiency, Reliability, And Flexibility With Its Comprehensive Workforce Management Suite
Frost & Sullivan assessed the India workforce management software industry and, based on its analysis, recognizes NICE with the 2022 India Product Leadership Award. NICE is a worldwide leader in…
Top 10 Global BPM Provides in 2021
Top global BPM (business process management) providers in 2021, as per estimates by outsourcing consultancy Everest Group. The ranking is based on a composite score…
Singapore ranks as the most overworked country in the world, with 7 in 10 employees unhappy at work
A new study has revealed that Singapore is the most overworked country in the world, with a shocking 7 in 10 employees being unhappy at…
Fusion Acquires Boomsourcing – An Outsourcing Solution Provider Headquartered In Utah
CANTON, Ohio–Fusion is pleased to announce the acquisition of Boomsourcing, a full-service outsourcing solution provider in the US, Mexico and the Philippines, in April 2022. Boomsourcing is…
8 Keys to Keeping Employees Happy and Engaged During the Great Resignation
Workers are now demanding a certain quality of experience. Employers who can’t live up to this new standard are facing higher levels of turnover, increased…
Walmart to add 4,000 jobs with four new U.S. fulfillment centers
Bentonville: Walmart Inc announced plans on Thursday to open four new fulfilment centers in the United States over the next two years, creating 4,000 new…
How Organizations can attract and retain senior talent?
What to look for: Veterans bring years of knowledge, skills and experience, along with a sense of dedication They provide mentorship to the younger generation…
Brian Johnson Joins Sitel Group® as CEO – Americas
Miami – May 25, 2022 – Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today announced that Brian…
BBC to axe 1,000 jobs in digital transformation
London: The BBC is to axe 1,000 jobs and scrap some broadcast channels in traditional form as it prioritises digital and copes with a funding…