Firstsource features in 2023 Bloomberg gender-equality index
This is the second consecutive year the company has been included in the index Mumbai, 8 February 2023 – Firstsource Solutions Limited (NSE: FSL, BSE:532809),…
Tag: WFM
Layoffs Here, Reductions There, Staff Changes Everywhere
Andrea Matsuda at NICE explains that a lot is going on in the post-pandemic workplace, and the contact centre is no exception. While customer happiness…
Why Capable People Are Reluctant to Lead
“Resentment,” “competition,” and “blame”; “aggressive” and “pushy.” These are a sample of the words that respondents in our recent study associated with stepping up to lead. Although…
How ChatGPT fired up the AI job markets and why ‘crazy’ salaries are being offered to these engineers
Everybody is talking about the artificial intelligence behind ChatGPT. Less noticed is a jobs market mushrooming around technology, where these newly created roles can pay…
Newly branded firm Foundever™ opens PH’s 1st hub in Cebu City; to add 2,400 seats
BUSINESS process management firm Foundever™ (formerly Sitel Group) will add 2,400 professionals to its workforce in Cebu City in the first half of the year…
New report details the latest rankings of the top providers.
The results are in! NICE is named a leader in The Forrester Wave™: Contact Center As A Service, Q1 2023 report evaluating top provider’s current…
SAP Expands Big Advantage It Has Over Oracle, Salesforce, Workday
Following the huge success of its RISE go-to-market program for large corporations, SAP is further differentiating itself from its enterprise-apps competitors by launching a parallel mid-market program called GROW.…
The impact of ChatGPT and generative AI on jobs of today and tomorrow
An invention was unveiled in the early 1900s. Further developments around it brought about the magic of being able to connect with anyone around the…
Gaming company appoints AI bot as new CEO, sees record-breaking growth in stock market
Can AI replace humans? Well, in some scenarios, it certainly can replace them. Much before AI chatbot ChatGPT became a sensation, a Hong Kong-based gaming…
List of Top Companies That Have Laid off Their Employees in 2022
This year many companies have laid off their employees. The employees of a company are one of the most important components. No matter how tiny…