Customer experience firm Teleperformance to hire 20,000 people in 2024, to expand base in India
Teleperformance (TP), the French multinational customer experience company and global leader in business digital services, having an employee base of...
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Insights on the Economy: Our 2024 Global Market Outlook
The economic distortions of the past few years have produced tectonic shifts in the global investment landscape. The massive fiscal...
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December 12, 2023 / GWFM NEWS, Leadership
Recipient of IW Inspiring Leaders Award for 2023
Humbled to share that I have been awarded the "Most Inspiring Leader" 2023 award by Inspiring Workplaces. It is truly an...
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December 12, 2023 / WFM Trends
5 Key Strategies to Transform the Member Experience
Health plans strive to empower and support members during every interaction, yet the unvarnished reality is that most plans fail...
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ResultsCX Honored with Two Silver Stevie® Awards for Women in Business
Fort Lauderdale, Fla. – (November 17, 2023) – ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies,...
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Germany to dislodge Japan as world’s 3rd-largest economy
Germany’s economy is projected to dislodge Japan’s as the world’s third largest in 2023, helped by a slide in the yen...
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Winning Secrets: Everise’s EX approach ensures over 70% of jobs are filled through employee referrals
The world’s leading healthcare companies trust Everise to provide tailored customer experience solutions that deliver happiness. At the third annual edition of Employee...
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October 9, 2023 / Business News, Development, GWFM NEWS, Industry Trends, WFM Trends, Workforce Management
Case Study – The future is all about employees: GCash story by Robert Conrad Gonzales
Every GCash employee believes in the purpose of making Filipinos’ lives better. ‘With their vision of creating ‘finance for all’,...
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Fintech Trends Shaping Technology in 2023
The fintech industry is expected to see significant growth in the coming year, as more and more businesses turn to...
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Amazon CEO warns employees who refuse to return to office 3 days a week: ‘Not going to work’
Amazon has issued a stern warning for employees who have refused to return to work 3 days a week. Earlier...
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